Prize Baji FAQ —
Answers to All Your Questions

No, Prize Baji's rules allow each person to hold only one account. Creating multiple accounts may result in all accounts being permanently closed and balances forfeited.

You must be at least 18 years old to register and play on Prize Baji. You may be asked to provide your national ID or passport for age verification. Accounts found to belong to minors will be closed immediately.

Yes, you can update your name, email, and phone number in the profile settings after logging in. Some changes will require OTP verification. For ID-related information, please contact the support team for assistance.

To close your account, contact the support team via live chat or email. Make sure to withdraw your balance before closing. If you need a temporary break for responsible gaming reasons, the self-exclusion option is also available.

Prize Baji supports Bangladesh's most popular mobile banking methods — Mobile Pay, Nagad, and Rocket — as well as bank transfers. All payment methods are fast, secure, and reliable.

The minimum deposit at Prize Baji is just ৳200 BDT, payable via any mobile banking method available in Bangladesh. Your maximum deposit limit depends on your account verification status and chosen payment method.

Once your withdrawal request is approved, funds are typically credited to your mobile banking account within 15 to 30 minutes. Bank transfers may take up to 24 hours. Slight delays may occur during peak hours.

If your withdrawal is pending for more than 30 minutes, contact live chat. Common reasons include incomplete KYC verification, unmet bonus wagering requirements, or mismatched payment details. Make sure your mobile number on file is correct.

Don't worry if this happens. Grab your Mobile Pay or Nagad transaction ID and contact live chat right away. Our team will verify the transaction and resolve the issue quickly — usually within 30 minutes.

The welcome bonus is automatically credited when you make your first deposit after registering. To receive it, you must make your first deposit within 7 days of registration. You can use the bonus balance to place bets, but you'll need to meet the specified wagering requirements before making a withdrawal.

A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw it. For example, a 5x wagering requirement on a ৳1,000 bonus means you need to place ৳5,000 in total bets. Check the promo page for current offer terms.

Yes, Prize Baji regularly offers cashback, reload bonuses, and special tournament promotions. Once logged in, visit the "Bonus" section of your profile to see personalized offers. Special odds boosts and free bets are also available during major matches.

Yes, accepting or declining a bonus is entirely your choice. Each bonus has an expiry period — if the wagering requirement isn't met within that time, the bonus is automatically cancelled with no impact on your real balance.

Prize Baji lets you bet on 30+ sports including cricket, football, tennis, kabaddi, and badminton. Live Betting, pre-match betting, and virtual sports — all three options are available. To learn more, Betting Page View.

Yes, Prize Baji offers live betting. You can place bets at any moment during an ongoing match. Odds update in real time, and you can use the live scorecard and stats to make informed decisions. Match Odds View the current live matches on the page.

Once a bet is confirmed, it generally cannot be cancelled. However, a "Cash-Out" option is available in some cases, allowing you to withdraw partial or full winnings before the match ends. If a match is cancelled, your stake will be refunded.

Yes, Prize Baji offers hundreds of games including Live Casino, slots, table games, and fishing games. Enjoy a real-time card game experience with live dealers. New Games Check the page for the latest games added.

The Prize Baji app is available on both Android and iOS. on the App page and find the download link for your device. On Android, you'll need to download and install the APK file. The app is completely free.

When a new version is released, you'll receive an automatic update notification when you open the app. Alternatively, App Page Download the latest version and install it over the existing one. Your account data will not be lost.

Start by restarting your phone and checking your internet connection. Clear the app cache (Settings → Apps → Prize Baji → Clear Cache). If the problem persists, uninstall the app and download it again. On Android, make sure installation from "Unknown Sources" is enabled.

Every bet you place on Prize Baji earns you points. Once you accumulate enough points, you automatically advance to the next VIP level. There are multiple tiers ranging from Bronze all the way up to Diamond. For more details, visit the VIP Page View.

VIP members enjoy higher cashback rates, faster withdrawal processing, a dedicated account manager, special birthday bonuses, and exclusive tournament access. Higher-tier VIP members also receive personal gifts and invitations to special events.

Yes, VIP points typically expire after 30 days. If you don't place enough bets within that period, your level may be downgraded. However, special protection policies apply once you reach Diamond level. For full details, on the VIP page available.

Yes, Prize Baji uses 256-bit SSL encryption to keep all your data secure. Your personal and financial information is never shared with third parties. To learn more, Privacy Policy Read more.

on the login page Click the "Forgot Password?" link. Enter your registered mobile number or email and an OTP will be sent to you. Use that code to set a new password. For security, make sure your new password includes numbers, letters, and special characters.

Yes, Prize Baji supports SMS-based two-factor authentication. Each time you log in, an OTP will be sent to your mobile. Keeping this enabled significantly improves your account security. You can turn it on or off anytime from Settings.

Change your password immediately and notify us via live chat. Go to Settings and log out of all active sessions. Our security team will investigate and take the necessary action. We strongly recommend only logging in from trusted devices.